Global Sourcing Association | The Home of the Global Sourcing Standard
The Global Sourcing Association
The Home of the Global Sourcing Standard
Transition, exit and change workshop


GSA Global Sourcing Summit & Awards

GSA Global Sourcing Summit & Awards
Award entries now open and tickets on sale for the inaugural GSA Global Sourcing Summit & Awards taking place on 14th - 16th March 2018 in Cape Town, South Africa

GSA Ireland

GSA Ireland
Bank of Ireland and Ulster Bank are confirmed as founding members, you can join them to shape GSA Ireland!

Protecting Public Sector Outsourcing

Protecting Public Sector Outsourcing
The GSA has convened an emergency meeting of key influencers to safeguard the future of public sector outsourcing.

GSA UK Top 30

GSA UK Top 30
Does your organisation have a cutting-edge sourcing strategy? Get recognised via the Global Sourcing Association UK's Top 30

GSA Press Releases

GSA UK Awards finalists announced!

The GSA UK Awards, now in its fourteenth year, recognises and celebrates the efforts of companies who have demonstrated best-practice throughout sourcing.

Teleperformance UK's Public Sector Services Accredited with the GSA Standard

Teleperformance, a global leader in outsourced ominchannel customer experience management, announced that its public sector services programme in the UK has achieved accreditation to the Global Sourcing Standard for Service Providers.

Cyberthreat - a chilling new Pandemic!

Cyberterrorism has reached the point where tackling the threat is no longer just the responsibility of individual corporate businesses. Hear what GSA Symposium Keynote Speaker, Dr David Bray, has to say.

Global Sourcing Association UK announces the Winners from the GSA UK Professional Awards 2017

The professionals and teams of the sourcing industry are recognised and celebrated by representatives of the global sourcing community. 

Newly Elected GSA Council Will Steer Strategic Vision for UK Sourcing Industry

The Global Sourcing Association UK (GSA) is today announcing its newly appointed Council for 2017/2018.

GSA Automation User Group

The GSA Automation User Group - Leeds

The GSA’s Automation User Group held its inaugural meeting in Leeds on Thursday 31 March. Attendees included representatives from ISG, Ofsure, Cognizant, IBM, NHS Business Service, Direct Line Group and the Irish Government among others.

Both NHS Business Services and Direct Line Group presented cases studies of automation in practice within their organisations, and shared their respective journeys.

Public Sector Day

Public Sector Day

The Global Sourcing Association (GSA) hosted Public Sector Sourcing day on the 23rd March 2017 to inform participants of the options available and highlight the great work that sourcing has done in the industry.

Excellence in Customer Experience with CxScore

Page not found: how to avoid a customer experience roadblock

For automotive brands, customer experience is easy. It’s all about the swish showroom, smooth test drive, and slick salesman spiel – right? 

Wrong. The automotive industry is changing, and with it, the expectation for brands to deliver an end-to-end customer journey. A journey that takes the consumer from browsing on mobile, through the showroom, into a test drive and ending with purchase.


We spoke to Miguel Ferreira of HCCM about sourcing and the current trends in the market as our spotlight interview.

Read More

sourcingfocus Newsletter

Featuring an interview with the CEO of EXL, the GSA Symposium round-up and much more...

View here

Twitter Feed

The Global Sourcing Association
The Home of the Global Sourcing Standard