GSA Best Practice Day
- Time:10:00 - 5:00
- Date:Thursday 28th September 2017
- Venue:138 – 142, Holborn, London, EC1N 2NQ
Registration and networking breakfast
Welcome and introduction
Kerry Hallard, CEO, GSA UK
GSA Global Sourcing Standard
Kerry Hallard, CEO, GSA UK
Cloud Computing – Regulation and driving efficiency
Ulster Bank will be discussing the cloud and how changing computer technology can improve your operational efficiency. They will also be presenting on legislation surrounding the cloud and on-boarding of cloud suppliers.
Gareth Fegan, Outsourced Service Manager, Ulster Bank
Will PSD2 derail after Brexit?
Andrius Minkevičius, Director of NIX Solutions’ partner office in Lithuania MB IT Girnos
How will the 2018 EU Data Protection regulations and GDPR effect outsourcing agreements?
For many, the task of keeping sensitive information safe is nothing new. But the EU GDPR sets a requirement that you must be able to describe how keeping data safe is intended before you go about doing it and then show on-going compliance with your own policies, procedures and guidelines. With the advent of the EU Data Protection regulation in May 2018, it's time to ensure your business meets all the necessary requirements.
Mathew Wells, Senior Manager and Co-Head of Cybersecurity & Digital Trust, Wavestone UK
Looking at mobile, Big Data, the Cloud and the wider Internet of Things and how these technologies are transforming our businesses and indeed our lives – how do we protect ourselves form cyber threat?
Neil Hare-Brown, CEO, Storm Guidance
RPA in Practice
Bank of Ireland will discuss the practicalities of implementing RPA in financial processes and how you can leverage the technology to your organisations advantage, benefiting from improved efficiencies and reliability. Philip will also discuss the importance of managing risk in the automation process, allowing for effective and efficient delivery.
Philip Browne, Digital Operations Manager, Bank of Ireland
Panel discussion: Confessions of an Automator
How satisfied are we really with our automation? The GSA’s recent research has revealed a satisfaction rating of 4.5 out of 10, where are we going wrong?
Zurich Insurance, Direct Line Group and Bank of Ireland
Fintech to Fabtech – digital disruptors showcase
Welcome by: Kerry Hallard, CEO, GSA UK
Enate will be demonstrating a platform which ‘combines robots and humans seamlessly’ in order to orchestrate RPA across multiple platforms.
Kit Cox, CEO, Enate
Creating digital bridges between channels to create seamless customer journeys
DigiDocs is a simple, seamless and secure web based application created for natwest that allows customers to upload any type of document of any size, from any device (phone, tablet or desktop), anytime and anywhere at the customer’s convenience. The portal has reduced Natwest’s loan application timeline from an average of 11 days to less than 48 hours, and over 92% of customers said they were ‘very satisfied’ with the customer experience.
Bill Safran, CEO, Vizolution
5.00pm - Closing remarks
The GSA hosts events with an even ratio of buyer, service provider and support organisations.
Job titles include: Heads of Procurement, Relationship Managers, IT Directors, Service Managers, Business Development, VP of Infrastructure, Heads of Outsourcing, etc.
Price for Event
All prices exclude VAT
If you are interested in becoming a member, please see further details on our membership page and note that end users are entitled to honorary membership