RPA best practice guide
The GSA is collaborating with a number of its corporate members in the production of a best practice guide for the use of robotic process automation (RPA). The guide - featuring the material used for the GSA's own RPA workshop - will offer a roadmap for implementation, case studies, research results and a glossary of terms.
Guidelines for buyer-supplier relationships
Following our inaugural Enhancing Buyer-Supplier Relationships SIG, the GSA has produced a set of guidelines summarising the conclusions drawn during the session.
GSA Council members from 2015 Paul O'Hare (Kemp Little) and Juan Crosby (PwC) review past examples and future best practice for outcome-based contracting, complete with a case study and steps to maximise the impact of contracting for outcomes.
Rightshoring is the process of identifying the most suitable geographical locations for the delivery of outsourced services. This guide explains what you need to know about the toolkit approach to rightshoring, and how this process will help your organisation with implementation and management when sourcing offshore.
In this day and age, it's amazing how many contracts still have no exit arrangements. Some argue planning for exit undermines faith in the sourcing relationship from the start - it doesn't. This comprehensive guide extensively covers everything you need to know about planning for exit, stage by stage.
Time and time again, effective governance has proven to provide significant benefits to all parties involved in a sourcing relationship. This guide offers a concise summary of how good governance can be conducted, providing the necessary focus, pragmatism and direction to drive value.
Benchmarking is a vital tool, aimed at driving performance and value through creating and developing a comparable standard. There are right and wrong ways to go about it - organisations frequently fail to effectively benchmark and reap the consequential benefits. From initial implementation to ongoing maintanence, learn how benchmarking can be carried effectively out at all times.
Get your sourcing off to the perfect start by choosing the sourcing model that suits your organisation and its needs best. (2013)
Economic pressures and prolonged austerity have made innovation less of a priority to some; to others, it's one of the main requirements of every service that goes to tender. Regardless of which side you fall on, this guide outlines secrets to unlocking innovation through outsourcing that will be relevant to you.
Is relationship management an art or a science? Written by Chris Halward, professional development director at the GSA, this guide provides answers and insight into what is one of the most popular topics across the GSA's entire professional development programme.