Public Sector Skills Academy: The GSA-UK Answer to a National Problem
The GSA-UK has devised a range of workshops to cover the hottest topics in sourcing and tailored to the nuances of the public sector:
- Effective Governance throughout The Global Sourcing Standards
- Managing Relationships and Innovation
- Performance Management / Success Tracking
Workshop: Effective Governance throughout The Global Sourcing Standards
- Maximising the positive impact of outsourcing though robust governance
- Key consideration at all stages of the outsourcing life cycle
- What kind of governance works best for your outsourcing arrangements?
- How do you develop successful reporting?
- Loose vs. tight governance to maintain control, support and continuous improvement
- Governance in a multi-sourcing environment
- Tools and models for making governance work successfully for you
Workshop: Performance Management
- Developing successful metrics, service level agreements, KPIs and outcome/business based metrics Designing, implementing and maintaining balanced and successful scorecards
- Managing performance of providers
- Managing cultural differences that affect performance
- Managing issues and resolving conflict
Workshop: Managing Relationships and Innovation
- Building trust in outsourcing relationships and maintaining it long-term
- The key principles of BS 11000, the industry standard for collaborative working relationships
- Maximising innovation and continuous improvement through collaboration?
- How to incentivise desired behaviour
- Developing behaviours that build relationships for exceptional performance
Each of the above standalone one-day workshops will add value in its own right. All of the GSA-UK’s Public Sector Skills Academy programmes use action learning and work-based learning principles to ensure the learning is connected to real world challenges. The workshops blend expert contribution with delegate discussion and sharing of personal experience, learning and insight.
Students who wish to progress to GSA-UK qualifications can do so through the assessment of written evidence of work-based learning.
- The minimum to achieve Foundation Level is to attend two workshops and successfully submit one paper
- The minimum to achieve Professional Level is to attend two workshops and successfully submit two papers
For a good general grounding, it is recommended to complete all three workshops.
Fees for the one-day workshops are £395 +VAT for members and £440 +VAT for non-members.
There is an additional project assessment fee of £275 (+VAT) per project for those seeking to gain a qualification.
The qualifications are awarded by the GSA-UK and university accredited.
The Global Sourcing Association
The Home of the Global Sourcing Standard