"Undertaking the NOA foundation certificate in outsourcing helped us make real business sense of our own internal framework. It enabled us to share knowledge and best practice across our business in relation to governance, performance management and relationship management.
"It has also opened up opportunities for us to develop our learning of outsourcing further, through undertaking the NOA Diploma in Strategic Outsourcing. We have gained a real insight into the outsourcing industry through the relationship we have built with The NOA."
Darren McKnight, Head of Outsourced Services, Ulster Bank
"I recently attended the one day NOA Life Cycle Workshop presented by Chris Halward. The content of the course covered ALL the implications around outsourcing and developed my knowledge to the next level.
"It provided a clear, robust and more importantly a 'useable' structure to help me base any future outsourcing projects around. The varied teaching methods kept the day really interesting i.e. tutor presentation, group exercises and learning from others through group discussion. I would highly recommend!"
Ella Gallagher, Buyer / Procurement, UK Asset Resolution
“The NOA have delivered their foundation course in external service delivery to approximately 100 Irish public sector managers to date. The course provides a firm grounding that allows practitioners to understand the outsourcing life cycle and its application in a business context.
"The overwhelming feedback from our participants indicated that they found the course to be well balanced; offering both conceptual and practical elements, delivered by professionals who were highly experienced and knowledgeable in their field.”
Kevin Daly, Commercial Delivery Manager, Department of Public Expenditure & Reform, Ireland
"The NOA Diploma program was a great way to develop and share best practice and benefit from expert facilitation and mentoring."
Christopher Day, Head of Outsource Management, Phoenix Group
"This is an essential path in the maturing of the outsourcing profession."
Simon Briskman, Outsourcing Partner, Field Fisher Waterhouse
These organisations have benefited from NOA training: