THE HOME OF THE GLOBAL SOURCING STANDARD


Graeme Matheson


Graeme has worked in contact centres and outsourcing for over 25 years holding a range of roles on both the supplier and buyer side in telecoms, financial services and retail. A passionate believer in the importance of delivering excellent customer experience regardless of channel or geography he has spent his career supporting and enabling multi-channel contact strategies to provide great customer service, every time.

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