Industry news

Dell has finally managed to complete the acquisition of EMC after approval from Chinese competition authorities.

The deal is believed to have cost $67bn and moving forward, the company is expected to improve most strategic areas of next generation IT including digital transformation, software-defined data centre, converged infrastructure, hybrid cloud, mobile and security.

You can read the full report here.

For weekly news updates, subscribe to our email newsletter.

Related news: Google acquires e-commerce platform Orbitera

According to the Institute of Customer Service, customers are demanding faster and more personalised replies from companies. Reacting to this demand, Intelligent Automation software company Celaton has released its latest artificially intelligent module for its inSTREAM platform, called Personalised Response.

You can read the full report here.

For weekly news updates, subscribe to our email newsletter.

Related news: Capgemini bets on artificial intelligence to improve customer service

Buckinghamshire County Council has extended its civil enforcement contract valued at £7.5million with NSL for a further five years, with the possibility to extend the contract to 10 years. This will enable authorities to continue with operational services, such as on-street parking enforcement, management of the county’s Pay and Display facilities and processing of around 35,000 Penalty Charge Notices a year (on average).

You can read the full report here.

For weekly news updates, subscribe to our email newsletter.

Related news: London Borough of Hounslow Extends Contract with Liberata

Under European Union laws, the deal between Republic of Ireland and giant Apple to minimise its tax bill in the country is considered illegal as it enabled Apple to “legally channel international sales through Ireland to take advantage of that tax deal”, according to this BBC report.

European Union competition officials is now demanding billions of euros in back taxes making it Europe’s biggest tax penalty, but the estimate amount has not been yet released.

For weekly news updates, subscribe to our email newsletter.

Related news: Google follows Apple’s business strategy by outsourcing chunks of work to India

One of the latest pieces of HfS Research, has opined that clients want to see more senior women in leadership roles, more clients telling their stories through real case studies and less robotic process automation hype (since one way or another this has been around for over 10 years).

These findings echo in point the sentiment expressed by the NOA, who has launched an initiative called Women in Outsourcing aimed at raising the profile on women operating in outsourcing and the contribution they make.

For weekly news updates, subscribe to our email newsletter.

Related news: Accenture ranks highly on Female Executive list for the fifth time

Britain's vote to leave the European Union means many banks and other financial firms will need advice from firms like Deloitte, a global accountant service provider, on whether to relocate business to the continent or stay in the UK.

Having this information first-hand, Deloitte has urged the UK government not to restrict skilled migrants after Brexit, claiming it would have a high impact on the economy by making it more difficult to attract investment. Reuters has the full report.

For weekly news updates, subscribe to our email newsletter.

Related news: Public sector called in for Brexit negotiations

The European Outsourcing Association's Leadership Summit & Awards conference is shaping up to be its best ever, with more international partners joining the ever-growing line-up to support and participate in what will be the most comprehensive (and far-reaching) outsourcing event to take place in Europe this year. The EOA will announce this week that Pro Progressio, the Foundation located in Poland focused on the development of outsourcing industry, joins the line-up as a key International Partner. In addition, ITOSDA, the Nordic IT and Outsourcing Software Development Association, has also joined up to support the event and will provide insights and perspective from the Nordic region in the form of their CEO, Alexander Reay. The European Outsourcing Association has also attracted additional media support from Outsourcing Portal and Outsourcing & More magazine.

The 2-Day Summit is taking place in Sofia, Bulgaria on 5-6 October and the agenda covers everything from Brexit (the European Partners' perspective), Design Thinking and Digital Disruption, to Global Standards and the Shift from Shared Services to Global Business Services. The Summit, which will be opened by the President of Bulgaria, Rosen Plevneliev, is already attracting contributors and delegates from right across the continent, including central and emerging European countries.

According to Aberdeen City, Aberdeenshire and Highland councils are drawing up a business case for shared procurement service to take on around £1bn of spend on goods and services.

A report to Highland Council’s Resources Committee said savings of 0.5% a year would generate annual savings for the three councils of £4.4m.

“The data analysis has identified 1,746 suppliers with a total spend of £227m where the focus will be, with some 40-50 commodities targeted initially to deliver lower costs greater than 0.5%,” said the report.

Read the full article by CIPS here

For weekly news updates, subscribe to our email newsletter.

Related: Council looking for partner to improve its superfast broadband coverage

According to the latest CIP Risk Index, global supply chain risk climbed to 80.8 in the second quarter of 2016, a level not seen since 2013.

For weekly news updates, subscribe to our email newsletter.

Related: 44% of retailers expect negative impact in their supply chain as a result of Brexit

Circle Holdings has won a £74m a year deal to provide orthopaedic services in London. According to the Financial Times, the company will be responsible for managing muscular skeletal services for 276,000 people in London , and is due to make savings of £12m over five years.

For weekly news updates, subscribe to our email newsletter.

Related news:NHS Digital Programme to save millions