HMRC has achieved savings of up to £226 million through savings including IT efficiencies and improved benchmarking.
The transformation programme has already delivered substantial cost savings, despite the programme only being half way through, according to the chief information officer Phil Pavitt.
The implementation of the HMRC Aurora programme, which aimed to retire excess IT staff members and migrate remaining workers to selected IT solutions, was highlighted as being key to delivering savings from the transformation process.
Pavitt said in a Westminster conference: “Any idiot can cut costs but it's whether you can cut costs in a sustainable way that allows the services to still be usable."