Video Interviews

Our latest #SourcingTV interview is with Alistair Niederer, Head of EMEA at TTEC.

TTEC is a global customer experience (CX) technology and services company focused on the design, implementation, and delivery of exceptional CX, and is also a winner of three prestigious GSA UK Awards in 2021.

In our latest #SourcingTV interview, Kerry Hallard, the CEO of the GSA interviews Tomislav Glavas, the CEO of M+ Group.  

M+ Group is an inspirational dynamic challenger to the service provider industry and the largest independent contact center and business process technology outsourcing (BPTO) company in Southeast Europe. 

The launch of our new Partner Platform explained in a fireside #SourcingTV chat with the CEO of the GSA, Kerry Hallard interviews Eleonora Israele, Head of Strategic Partnerships & Corporate Development at Clutch.

To view our Partner Platform directory and to get listed, please click here

The CEO of the GSA, Kerry Hallard and Chair, Mark Devonshire providing an update for members on GSA’s Manifesto and it’s exciting programme for the next 12 months during the pandemic. #SourcingTV

Kerry Hallard, GSA CEO interviews Graeme Matheson, Outsourcing Lead for John Lewis Partnership as the first episode in a new series of interviews for #SourcingTV.

Interview with Yahya at the Global Sourcing Summit & Awards 2018 in South Africa

Yahya talks about the Summit’s place in uniting the buyer and the supplier. Sourcing bridges the gap across countries and integrates talent worldwide.

Interview with Elias van Herwaarden at the Global Sourcing Summit & Awards 2018 in South Africa

Elias from the Netherlands talks about the communicative & International side of the industry.

Interview with Kerry Hallard, CEO of the GSA at the Global Sourcing Summit & Awards 2018 in South Africa. 

Kerry Hallard, CEO of the GSA, explains that Sourcing and Outsourcing is not an accidental profession, it is a highly competitive and dynamic industry: partnering, collaborating, strategizing, as well as adding value to the company you work for.

Interview with Joe Williams at the Global Sourcing Summit & Awards 2018 in South Africa.

Interview with Hortense Thorpe at the Global Sourcing Summit & Awards 2018 in South Africa.

Hortense talks about the perks of being a part of the GSA, the opportunity, range and potential for growth within the industry.

Sourcing Predictions for 2017

Interviews from the GSA UK BFSI Conference on the 23rd of Nov 2016

Celebrating Women in Outsourcing

Women in Outsourcing: The Importance of Targets in the Industry- Discussing the importance of targets at the Women in Outsourcing event. 

Sarah Burnett Vice President at Everest Group explains the future role of RPA (Robotic Process Automation) and gives a first-hand fact about the RPA market at the NOA Symposium 2016.

R Chandrasekhar president of NASSCOM talks about how the digital technologies are affecting the outsourcing industry, how outsourcing providers of ITO and BPO in India compare to those in the UK and India's future of in the Digital Age at the NOA Symposium 2016.

Interview with Jim Hemmington, Director of Procurement, BBC and Carol Brown, Account Director, Sopra Steria - Cleveland Police Partnership at the NOA Symposium 2016.

Interview with Phil Fersht, CEO of HfS at the NOA Symposium 2016.

At our Excellence in Outsourcing event, David Brain, COO at Symphony Ventures, discusses robotic process automation in outsourcing and its future.

Jim Hemmington, Director of Procurement at the BBC, discusses the BBC's participation in the NOA's Corporate Accreditation Programme with NOA CEO Kerry Hallard.

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