The Global Sourcing Association
The Home of the Global Sourcing Standard

24th May 2018

GSA Announces Top Performers


GSA announces launch of Index to celebrate the industry’s elite – on buy, supply and support sides - who have made exceptional contributions to the positive reputation of sourcing, and helped shape the current and future state of the global sourcing industry.


Tonight, at the GSA UK Top Performers Dinner in Manchester, the full GSA UK Top Performer Index was announced live on stage.


The Index of Top Performers has been derived following a rigorous process of compiling industrywide desk research from numerous data resources and combining the results with the GSA’s ownprimary research. This included taking the results from our recent sourcing satisfaction survey completed by both buyers and service providers, responses to an independent survey on theindustry’s top performers that gained over 800 corporate votes, information gathered fromexclusive GSA insights and analysis, plus views from across our network of leading industry professionals.


Our Top Performers have been grouped into the following categories:

- Buyside Organisation Advocates (30 organisations)
- Service Provider Champions and Challengers (10 organisations in each)
- Emerging Players (10 organisations)
- The Support Community Greats – Consultants, Legal Advisors and Analysts (10 organisations in each)


Kerry Hallard, CEO of the Global Sourcing Association commented: “Our industry is one too often scape-goated for other’s failures, we know its an industry that delivers phenomenal results across all types of value add not just cost saving. AS such we’re delighted to ne recognising the industry Top Performers for the significant contribution they make. Not just to their companies, their clients, the industry but also to UK Plc.”


Our Top performers are as follows;

Buyside Organisation Advocates

  • Aviva
  • Barclays
  • BBC
  • BP Oil International
  • Cabinet Office
  • Centrica
  • Coca Cola Enterprises
  • Co-Op
  • Direct Line Group
  • Environment Agency
  • GiffGaff
  • GSK 
  • Heathrow
  • Hiscox
  • HMRC
  • John Lewis
  • M&S
  • Ministry of Justice
  • National Rail Enquiries
  • Npower
  • O2
  • Phoenix Groups
  • Sky
  • Specsavers
  • Thomson
  • Reuters
  • UBS
  • Unilever
  • Vitality
  • Vodaphone
  • Zurich Financial Services


Service Provider Champions

  • Accenture
  • Arvato
  • Capgemini
  • CGI
  • HCL
  • IBM UK
  • NTT DATA Services
  • Sykes Global Services
  • Teleperformance
  • Wipro


Service Provider Challengers

  • CCI
  • EXL
  • Firstsource Solutions UK
  • Hexaware
  • Intelenet
  • Luxoft
  • Softserve
  • TTEC
  • Virtusa Polaris
  • WNS Global Services (Pvt)

Emerging Players

  • 60K
  • Arise Virtual Solutions
  • Automation Anywhere
  • Ciklum
  • DDC
  • Bulpros
  • Miratech
  • Scale Focus
  • Symphony 
  • Thoughtonomy


Support Community Greats – Consultants

  • A.T. Kearney
  • Avasant
  • Deloitte
  • Ember
  • EY
  • Hackett
  • ISG
  • KPMG
  • PwC
  • Quantum Plus


Support Community Greats – Legal Advisors

  • Baker Mackenzie
  • CMS Cameron McKenna Nabarro Olswang
  • DLA Piper
  • Eversheds Sutherland
  • Herbert Smith Freehills
  • Kemp Little
  • Linklaters
  • Mayer Brown International
  • Pinsent Masons
  • Slaughter & May


Support Community Greats – Analysts

  • 451 Research
  • Everest Group
  • Forrester Gartner
  • HFS Research
  • IDC
  • Kabel
  • Nelson Hall
  • Ovum
  • Techmarket View
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