CAPE TOWN 2018
South Africa played host to the second Global Awards Ceremony which took place in October 2018. The summit saw more than 200 attendees.
These awards saw a crowning of the first GSA Top Employer of the Year which we hope will be an industry stamp of best practice as we look to improve inclusion and diversity in our industry.
The full list of winners were:
BPO Contract of the Year - Mango5 & Hootcall
ITO Project of the Year - Miratech
Shared Service Centre of the Year - Sykes
Excellence in Corporate Social Responsibility - IBA Group
Software Vendor/Business Partner of the Year - GEP
Service Provider of the Year 0-1000 employees - TestingXperts
Service Provider of the Year 1000 + employees - EPAM
Partner Collaboration Project of the year - EXL
Delivering Business Value in Global Strategic Sourcing - Wipro
Excellence in Skills Development - Government Commercial Function
Automation Project of the Year - EXL South Africa
African Service Provider of the Year - Capita South Africa
Consultancy/Law Firm of the Year - Slaughter and May
Global Destination of the Year - South Africa
African Outsourcing Project of the Year (for Customer Service) - Capita South Africa
African Outsourcing Project of the Year (for Technology) - Intetics
Digital Transformation Project of the Year - Saratoga & Stewardship
Innovation Project of the Year - TUI and Dataction
Customer Experience Provider of the Year (0 – 1000 employees) - Itera
Customer Experience Provider of the Year (1001 + employees) - Intelenet
Global Top Employer of the Year - Capita (South Africa)
SOFIA 2016
The GSA Global Awards 2016 ceremony brought together some of Europe’s leading strategic sourcing suppliers, support providers and buyers in 2016.
Best practice was rewarded and celebrated and the efforts of companies and individuals who have demonstrated excellence in the outsourcing world in 2015/16 were recognised.
Congratulations to all the GSA European Award winners!
European Hackers of the Year - ITC INFOTECH FOR 'PLANT A TREE' PROJECT
European BPO Contract of the Year - INTELENET GLOBAL SERVICES AND BARCLAYS
European IT Outsourcing Project of the Year - INDRA SISTEMAS SA AND TELEFONICA
European Automation Project of the Year - THOUGHTONOMY AND COMPUTACENTER
European Service Provider of the Year: SME - SCALEFOCUS
European Service Provider of the Year: Corporate - SYKES
European Law Firm of the Year - SLAUGHTER & MAY
Award for Advisory of the Year - KPMG
European Shared Service Centre of the Year - MERCER SERVICES DELIVERY CENTRE POLAND
Award for Corporate Social Responsibility (CSR) - IBA GROUP
Best Partner Ecosystem - AIB
Innovation in Pan-European Outsourcing - SYKES
Outsourcing Destination of the Year - EGYPT
Outsourcing Works – Award for Delivering Business Value in European Outsourcing - TCS
Outsourcing Works in Bulgaria - IMPERIA MOBILE