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SourcingFocus2017.pdf

Article highlights

Are we sacrificing the future of the human workforce for short-term corporate gain.pdf

As your customers ask for more, here’s how to deliver it with less.pdf

Automated Payments Center for the City of Lviv Utility Services.pdf

Automation Deconstructed.pdf

Back to Basics- Understanding the Fundamentals.pdf

BBC Mitigating Operational Risk in Outsourcing Contracts.pdf

Building Trust in the Workplace.pdf

Cloud Bound IBM.pdf

Creating Time in the Contact Centre- The BPO Opportunity.pdf

Creating Time in the Contact Centre- The BPO Opportunity.pdf

Discovering the Hidden Value of Your Digital Wallboards.pdf

Future Processing Altiweb Case Study.pdf

Future Processing Euromoney Case Study.pdf

Gender Equality is everyone's issue.pdf

Getting the Balance Right.pdf

I Can't Get No Satisfaction the CSAT View of RPA in BPS contracts.pdf

Language Learning Application Design for Vista Higher Learning.pdf

Mauritius Treasure Island.pdf

Metascan Customer Snapshot.pdf

NOA Research - value beyond cost.pdf

outsourcing in 2020.pdf

Outsourcing predictions for 2015.pdf

Outspoken Outsourcers.pdf

Reporting and Analytics Solution for Next Gen Mobile PaaS company.pdf

Rising to the New Security Challenge.pdf

RPA Mature Capabilities in the Energy Sector.pdf

Segmented Monitoring of 100gbps data containing cdn video.pdf

Shared Services in the NHS.pdf

Smart Cloud.pdf

Spotlight on the NOA's Corporate Accreditation Programme.pdf

Supply Chain Visibility The Unfulfilled Promise.pdf

Technology- A New Frontier.pdf

The Big Debate.pdf

The Future of Work in the Digital Age.pdf

The IT Function and RPA.pdf

The View from the CEO.pdf

Using FPGAs to Minimise Power Consumption.pdf

UX UI Design for Cengage World Languages Learning Application.pdf

2012 SourcingFocus

A good time to buy or sell.pdf

As the high street slows, outsourcing grows.pdf

Awards 2011.pdf

Back to British.pdf

Business process outsourcing in 2011.pdf

Buy Buy Buy in 2012.pdf

Case Study- Centrica and EXL- collaboration in action.pdf

Cash strapped councils turn to innovative solutions.pdf

Cloud and outsourcing- Opportunity or Threat.pdf

Communications Outsourcing- Telcos bite back.pdf

Customer service- The Customer is King.pdf

Doing business. Doing good.pdf

End Users; What is it that they really, really want.pdf

Energising Outsourcing.pdf

Exit management.pdf

Government invest in training.pdf

Government review of TUPE.pdf

Helping the Government help itself.pdf

Human resource outsourcing and payout.pdf

Impact of consumerisation of IT on outsourcing.pdf

Infrastructure for a brighter future.pdf

Innovation.pdf

IT skills and education- Deskilling Britain.pdf

Keep the scope broad and relationships tight.pdf

Knowledge process outsourcing.pdf

Legal process outsourcing.pdf

Making an acquisition work.pdf

Obama speaks the voters' language.pdf

Outsourcing HR Compliance.pdf

Outsourcing learning and development in 2012.pdf

Outsourcing relationships- the source of value.pdf

Pharmaceutical industry.pdf

Predictions for 2012.pdf

Professionalising the Industry.pdf

Public sector; share services like you mean it.pdf

Regulations and job losses are de rigeur.pdf

Review of 2011.pdf

Risk and Benefits of BPO.pdf

Spotlight on acquisitions in HRO.pdf

Telecom predictions for 2012.pdf

Telecommunications.pdf

The Dominance of Mobile.pdf

The G-cloud One cloud to rule over all.pdf

The importance of being innovative.pdf

Training, Apprenticeships and Mentoring.pdf

Two's company- Proactive partnerships in innovation leadership.pdf

USA vs UK- The Offshoring Tea Party.pdf

Views from the top.pdf

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