• 3 Apr 2024
    • 20 Feb 2025
    • Online

    Please register below to access the GSA’s Service Provider Assessment questionnaire. This form is only intended to register you for the program. Upon registration and payment the team will onboard you into our assessment platform and contact you with guidance details on how to progress.

    Thank you for participating in this really important initiative of understanding and improving the sustainable and social performance of your organisation to help us promote the global technology and business services industry as an Industry for Good.

    For Buyers:

    • A robust ready-made questionnaire for buyers to present to all their service providers
    • An easy to understand score with breakdowns across 5 keys sections
    • An easy way to understand how well your service providers are performing against each other and against the rest of the industry – across all parameters that are key to your company
    • A detailed report highlighting your providers’ strengths and weaknesses, enabling an action plan on where improvements need to be made
    • We will keep the questionnaire up-to-date so you don’t need to
    • An ability to change the weightings of sections / questions to reflect what’s most important to your company

    For Service providers:

    • Fill in once and share many times, leading to significant time and cost savings
    • An easy way to understand how well you are performing against the rest of the industry
    • A detailed report highlighting strengths and weaknesses, enabling an action plan on where you need to make improvements
    • Data insights to highlight how the industry is changing over time
    • The ability to change your score as you make changes to your processes / policies, so you are always putting your best foot forward

    • 16 Apr 2024
    • 9:30 AM - 10:30 AM
    • Virtual

    Agile sourcing is being cited as the holy grail for many private sector procurements today. Its highly collaborative and iterative process frequently results in more successful and longer-lasting partnerships. It is however not right for all businesses or all programs. The GSA will share the outputs of its working group to date: what characteristics and behaviours are essential for agile sourcing to work; the principles of agile sourcing, as well as some examples of case studies demonstrating best practice.

    • 23 Apr 2024
    • 4:00 PM - 6:00 PM
    • Online

    23 April, 4:00- 6:00 pm

    The GSA, working in partnership with the IAOP from the United States, has formed a new Global Advisory Council focused on steering the direction of travel for the global technology and business services industry towards a more sustainable future.

    Private event for Global Advisory Council members, but please register interest to receive the summary from the meeting.

    • 11 Jun 2024
    • 9:00 AM - 4:00 PM
    • The Richmond Hill Hotel, 144-150 Richmond Hill, Richmond, Surrey TW10 6RW

    Everyone has a role to play in Sustainable Sourcing. We will be exploring the latest best practices, case studies and thought leadership on how we can continue to develop and promote the technology and business services industry as an industry for good.

    • 11 Jun 2024
    • 6:30 PM - 10:00 PM
    • Richmond Hill Hotel, 144-150 Richmond Hill, Richmond-upon-Thames, Surrey, TW10 6RW

    The GSA Annual Awards will be open for submission on the 11th March 2024.
    Key Dates:

    • Submissions open: Monday 11 March
    • Submission deadline: Monday 23 April
    • Shortlist: 11th May
    • Live judging: Tuesday 14 May – 15th May
    • Awards Tuesday: 11 June


    1. Rising Star of the Year

    2. Consultant of the Year

    3. Automation & AI Champion of the Year

    4. Enterprise Buyer of the Year

    5. Strategic Leader of the Year

    6. Procurement Team of the Year

    7. Governance Team of the Year

    8. Supplier Relationship Management Team of the Year

    9. Customer Experience Management Team of the Year

    10. Best Farshore Team


    11. Supplier Diversity Programme of the Year

    12. Sustainability Programme of the Year

    13. Social Programme of the Year

    14. Wellness, Inclusion & Diversity Programme of the Year

    15. Excellence in Partnership Collaboration

    Live Judging:
    16. Shared Service Centre of the Year

    17. Law Firm of the Year

    18. Advisory / Analyst Firm of the Year

    19. Diverse Supplier of the Year

    20. Customer Experience Provider of the Year

    21. Service Provider of the Year (small and large)


    22. Utilities / Telecommunications Programme of the Year

    23. Retail Programme of the Year

    24. Pharma Programme of the Year

    25. Customer Experience Programme of the Year

    26. Financial Services Programme of the Year

    27. SourcingTech Solution of the Year

    28. Public Sector Programme of the Year

    29. International Programme of the Year

    30. Business Services Programme of the Year

    31. Technology Enabled Programme of the Year (Automation/AI)

    32. NEW Innovation Programme of the Year

    33. Transformation Programme of the Year

    • 20 Jun 2024
    • 10:00 AM - 1:00 PM

    • 19 Sep 2024
    • 10:00 AM - 1:00 PM

    • 5 Dec 2024
    • 10:00 AM - 1:00 PM

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