Gobeyond Partners (Gobeyond), a leading CX Consulting firm specializing in solving complex customer journey challenges and part of the Webhelp group, has announced the appointment of Raphael Hegeler as its new Global Head of Gobeyond.

The appointment of Raphael supports Gobeyond’s growth strategy, which will focus on strengthening its CX and customer journey consulting capabilities in existing and new geographies.

We want to help organizations harness data and the best of human and technology to transform their CX and deliver game-changing customer journeys," says Raphael.

Read more on Gobeyond here.