AI is changing not just how work is delivered — but how it’s contracted, priced, and governed.

On 28 January from 10:00–11:30am, we’re hosting a 90-minute webinar on Contracting for AI, bringing together legal, commercial, and sourcing perspectives to explore how organisations are responding.

What we’ll be covering:

1. What organisations are currently seeing in the market

2. The commercial and contractual issues emerging

3. Whether AI-driven productivity is triggering renegotiation of outsourcing fee arrangements

4. The risks and pitfalls of using AI to draft or negotiate contracts

One Event. One Conversation. The Full Reality.

Presented by the Global Technology & Business Services Council

Why This Event

AI is reshaping global services — but not in the simple, linear way the headlines suggest.

This focused session brings together market reality, talent transformation, and operating model redesign into one joined-up conversation, grounded in real evidence from Poland, India, Africa, Sri Lanka, and Eastern Europe.

No hype. No fear. Just clarity.

What We’ll Cover

1. The Market Reality

• AI, contract cycles, and CFO-led cost scrutiny
• Job migration isn’t one-directional: where work is leaving — and returning
• Why 2024–2026 is a period of intense workforce and delivery flux
• Africa’s shift toward digitally enabled, AI-augmented service models

2. Talent in an AI Era

• Why “upskilling” is often misunderstood
• Rising workforce anxiety — and how leaders can respond responsibly
• Transformation-focused skills vs volume delivery
• Creating clear expectations of what AI can (and can’t) do

3. Operating Models Re-Engineered

• AI as augmentation, not substitution
• Where AI is delivering value today: QA, productivity, knowledge support
• Why “human-in-the-loop” is non-negotiable
• Designing operating models that protect trust, quality, and outcomes

Join us for a sourcing social after a facilitated session.

The Festival of Sourcing 2026 promises to be the definitive gathering for anyone shaping the future of our industry — a dynamic arena where forward-looking insights, best-practice excellence, and the power of collaboration converge. As the landscape continues to shift at pace, this event offers unparalleled value: a chance to explore what’s next for sourcing, learn from the industry’s most influential leaders, and understand the innovations that will define tomorrow’s operating models. With high-impact networking woven throughout the programme, sponsors gain privileged access to decision-makers, thought-leaders, and emerging talent, positioning themselves at the heart of the conversations driving transformation across the global sourcing ecosystem.