One of the leading IT services companies in the world, the company turnover exceeds £1.5 billion and employs more than 14,000 people in over 20 countries. One of its core services is providing IT Helpdesk support for the hard aware and software used by thousands of customer staff in over 50 countries. Every day 2,000 contact centre based staff handle over 40,000 calls in 14 different languages, 24/7, 365 days a year.

IT Help Desk.pdf