In the past four years in operation the NRA have achieved successful results evidenced by satisfied customers, an ever expanding customer base and strong revenue growth during tough economic times. The approach of partnering and collaboration with their suppliers in the management of the business (as opposed to adopting a more conservative and traditional contractual relationship with little or no innovation encouraged) has enabled them to introduce and manage change successfully across a number of business areas and they will continue in this manner to deliver further improvements across the business.

NRA- The Optimise Phase.pdf