Festival of Sourcing - Kick Off Panel Discussion
The GSA's launch of the world’s first Festival of Sourcing, where the GSA Council members set out the GSA’s programme of work for the year ahead and discuss all the topics impacting our industry today.
Outsource Operations Lead at John Lewis Partnership
CEO of the GSA
Vice President & Head of Client Delivery, NTT Data Services International
Head of EMEA at TTEC
Global Head of Corporate Services Procurement, Vodafone
Director of Market Engagement at Ascensos
We discussed critical topics including:
As an industry we thrived in the face of the many challenges thrown our way and owing to positive partnering, rapid transformation of delivery models and tech-celeration the industry grew in 2020 and is on a very positive trajectory for the future. With change, comes opportunity but also challenge. The GSA, the industry association for the sourcing of technology and business services, is delighted to see an increased focus on ethical behaviours, both socially and environmentally, and community spirit to work collaboratively to drive such change. It’s time to focus on win:win for all – buyers, providers and the people within.