The worldwide network of BPO companies DDC Group recently opened a new language hub in Belgrade, Serbia. The new facility is expected to help increase the company’s current multilingual customer service, customs brokerage, and other BPO services for existing and future clients. Moreover, it will serve as a regional hub for DDC’s home-based workforce, allowing them to collaborate while maintaining a hybrid work model. The new site joins existing DDC locations in the United Kingdom, Bosnia and Herzegovina, Philippines, and the United States.