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Infobip, BT collaborate to enhance CX in the UK

8 Jun 2022 1:48 PM | Federica Baffa (Administrator)

Global cloud communications platform Infobip and telecommunications company BT Group is partnering to offer to scale, design, and orchestrate personalized customer experiences across communication channels in the United Kingdom (UK).

Through this partnership, businesses will have access to Infobip’s entire suite of customer engagement solutions — including SMS and RCS — which enables brands to deliver rich, branded messages via an SMS inbox, WhatsApp and Facebook Messenger.

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