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Is burnout among procurement professionals driving a rise in automation?

30 Jan 2023 9:58 AM | Abbie Lunn (Administrator)

Pressurised working environments for procurement professionals are driving an increase in automation in the function, according to experts.

Alan Holland, founder and CEO of tech firm Keelvar told Supply Management there had been a “significant increase in demand” for automation as a result of rising burnout among buyers.

“Sourcing professionals have been swept up in a perfect storm of global volatility, geopolitical disruption, and inflation and they’re struggling to stay afloat,” Holland said.

“While predictive AI has gained some traction for helping teams anticipate future outcomes, it’s doing little to solve the workload crisis they’re currently facing. As a result, we’re seeing a significant increase in demand for automation.”

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