BPO companies now may have to look beyond competitive compensation as a key in attracting and retaining top talents.

Findings of the recent study conducted by Sitel Philippines revealed that excellent health programs are the top draw for people considering a career in the BPO industry.

“The stress of everyday life, consequences of wrong lifestyle choices, and environmental stressors — all these can sap a person’s physical and emotional energy,” said one of the respondents during the focus ground discussion session conducted for the study.

Read more on Manila Bulletin here.