Knowledge Process Outsourcing (KPO) is the process of outsourcing certain business tasks or processes that require specialized knowledge or expertise. KPO is a type of business process outsourcing (BPO) where the tasks or processes outsourced require a high level of knowledge or expertise. The main difference between KPO and BPO is that KPO involves tasks or processes that are more knowledge-intensive, while BPO involves tasks or processes that are more labor-intensive. KPO can be used to outsource a variety of tasks or processes, including research and development, market research, financial analysis, legal research, and medical coding and billing. KPO providers typically have a high level of expertise and experience in the area they are providing services.
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