Business process outsourcing (BPO) is a complex business requiring sophisticated and stable technology that integrates seamlessly and securely into clients’ operational systems.

CCI is taking the challenge seriously and is now turning to impact sourcing to grow its own skills.

With the experience of sister organisation CareerBox showing the effectiveness of impact sourcing, and his own life experience, Pretorius is confident that the approach of growing skills from scratch is a winning formula.

Read the full article on IT online here.