Teleperformance launches TP Configuration, an AI-driven platform to enhance service delivery

18 Oct 2023 8:33 AM | Shivani Kaura (Administrator)

Teleperformance, a global leader in digital business services, today announced it has launched a new AI-driven digital solution for clients that enables faster, more efficient, and improved business processes.

TP Configuration is an integrated, unified and scalable platform for managing the end-to-end agent lifecycle and improving operational performance. 

Teleperformance clients using TP Configuration in their programs have seen significant efficiency, accuracy and customer experience benefits across a variety of industries.

Read the full article on PR Newswire here.

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