Teleperformance recognized as a global leader in customer experience management services for 9th year by Everest Group

27 Oct 2023 8:30 AM | Shivani Kaura (Administrator)

It’s the ninth year that Teleperformance has led the CXM PEAK Matrix by Everest Group, an independent research firm focused on strategic IT, engineering services, business services and sourcing.

In positioning Teleperformance a global leader in CXM services, Everest Group cited the Company’s strengths including its global size and scale which allow it to serve most major industries in more than 300 languages and dialects; its variety of as-a-service models to support clients with hiring and onboarding, operational efficiency and productivity improvement; and Teleperformance’s proprietary generative AI platform.

Read the full article on Director's Club here.

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