NEW YORK, UNITED STATES — Industry experts predict artificial intelligence will augment rather than replace most global outsourcing jobs through 2030, though growing nationalism and potential U.S. service tariffs pose significant risks to the sector.

Leaders in the global outsourcing industry gathered at a Global Technology and Business Services Council (GTBSC) webinar to discuss the future of outsourcing, highlighting both opportunities and challenges facing the sector in 2025 and beyond

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