Hot on the heels of its enhanced Kingfisher deal TCS has secured an expanded five-year contract with grocer Morrisons, building on a partnership dating back to 2014. The new deal will see TCS deliver end-to-end engineering services spanning retail, e-commerce, and marketing operations, with a particular emphasis on the transformation of the firm’s loyalty programme and enhancing its customer experience.

The scope of the contract includes establishing an automation factory and Business Intelligence Command Centre (BICC) to enable proactive issue resolution and data-driven decision-making. TCS will also look to modernise legacy platforms whilst embedding AI-powered solutions across Morrisons' digital estate. Notably, the arrangement has enabled Morrisons to consolidate its vendor base and improve cross-functional synergy, a recurring theme among UK retailers seeking to streamline technology partnerships

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