Further consolidation in the European BPO market as Paragon Group acquires Parseq, a Yorkshire-based business process services specialist, strengthening its position in the UK's document processing and payment automation markets. Parseq had itself been scaling through M&A having acquired The Tall Group, a secure print, payment, and online solutions provider and merged operations with offshore IT services provider Column Software Solutions in 2023.

The deal brings 350 employees and operations spanning the UK, Bulgaria, and India under Paragon's expanding portfolio, where Parseq represents a strategic addition to Paragon's outsourced services division, processing over £36bn in payments annually and digitising 70m documents for clients including the UK's top ten banks, major utilities, and telecommunications providers.

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