Salesforce is offering free Slack Enterprise access to millions of UK further and higher education students, giving participating institutions access to Slackbot and the option to introduce AI agents for student services, study groups and research. Institutions retain control over permissions, with Salesforce stating that student data will not be used to train external AI models.

The initiative adds another route into a UK Education software and IT services (SITS) market where Salesforce is already extending Education Cloud beyond university recruitment CRM towards a fuller student lifecycle proposition

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