Accenture is providing BT with finance and accounting (F&A) services under a five-and-a-half-year business process outsourcing (BPO) contract.
Under the terms of the contract, Accenture is providing services related to management reporting, financial planning and analysis, month-end close activities and budgeting/forecasting to BT’s operations, initially focused in the UK. The services are being delivered through Accenture’s Global Delivery Network using delivery centers in India. “Outsourcing higher-end finance functions allows us to provide enhanced business support internally, so that BT can better focus on bringing real value and innovation to customers," said Andrew Kemp, BT director of Reporting, Planning and Analysis. “Accenture’s knowledge of our business and proven ability to support complex finance and accounting processes around the world were the key factors in our decision to forge this agreement.” “As one of the world’s leading providers of communications solutions and services, BT recognizes that high-performing businesses achieve improved business outcomes and cost efficiencies by leveraging outsourcing providers with deep industry skills and extensive process experience,” said Mike Salvino, managing director for Accenture’s finance, procurement and customer contact BPO services. “This engagement with BT illustrates the market demand for strategic, high-value finance and accounting outsourced services across a broad range of industries, including the telecommunications sector.” This contract complements three current BPO agreements between the two companies, which include a contract to provide a full range of finance processes to BT Global Services in the United States, Europe and Asia, and contracts to provide BT with a range of human resources and learning services on a global basis.