Cincinnati Bell Inc. has renewed its contract with Convergys for five years, extending the relationship for more than 10 years.  The new contract, which runs until 2013, also contains two one-year renewal options.

As part of the contract renewal, Convergys will continue to provide relationship management services and will also provide hard wired and wireless application development and maintenance services.

Brian Ross, chief operating officer of Cincinnati Bell commented, “Cincinnati Bell is pleased to extend its long-standing relationship with Convergys, we will continue to advance customer relationships while achieving important cost reductions in our business.”