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SourceRight Solutions Named Number One Overall RPO Provider

5 Aug 2010 12:00 AM | Anonymous

SourceRight Solutions today announced that it has been named the top RPO provider in HRO Today's annual "Baker's Dozen" listing. Additionally, for the third consecutive year, SourceRight was recognized as the number one provider in the 'Quality of Service' ranking.

The HRO Today "Baker's Dozen" listing ranked the top providers of RPO services – both in the U.S. and internationally – and was based on three categories: breadth of service, size of deals and quality of service. In addition to being named the number one overall provider as well as number one in quality of service, SourceRight Solutions was recognized as a top provider across all three categories.

According to Elliot Clark, CEO of SharedXpertise, publishers of HRO Today Magazine, "SourceRight Solutions has been the top performer in our survey in Quality of Service for three years and has ascended to the top position as the No. 1 enterprise provider. They have demonstrated a clear commitment to their customer base, ongoing process improvement, and innovation in some of the largest and most complex programs in the industry. SourceRight's top rated performance on this year's survey is a tribute to their company and their dedication to excellence."

Rebecca Callahan, president of SourceRight Solutions, commented, "We are thrilled to be named the top enterprise provider of RPO services, as well as the number one provider of quality of service for the third year in a row. In this highly competitive field, more and more companies are looking for a recruitment partner that can deliver total workforce solutions delivered with high standards of service excellence. This prestigious recognition validates SourceRight's commitment to our client relationships and unmatched talent acquisition capabilities."

HRO Today's "Baker's Dozen" methodology is based on established standards for customer satisfaction research components. RPO buyers complete Web-based surveys that rate 50 providers from which the final Baker's Dozen is ranked on three dimensions related to the breadth of service or complexity of the programs, the size of the programs and the quality of the service they receive. These ratings are calculated into an overall index. The annual survey is confidential and uses buyers identified by the provider community and buyers who are contacted directly by HRO Today Magazine. There is a survey verification process. With more than 600 surveys completed by HR professionals who are current buyers of RPO services, the HRO Today RPO "Bakers Dozen" is the largest survey of RPO buyers conducted in the RPO industry.

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