Adrian Quayle, board member, the National Outsourcing Association (NOA) has responded to the critical report by the NAO regarding the current use of ICT in the government.

Adrian commented: “The National Outsourcing Association welcomes the proposed approach by the National Audit Office for its Landscape Review of ICT in government. We would also welcome an early dialogue with the National Audit Office Study leader, Dr Sally Howes.

"We would strongly recommend that the NAO review tracks and learns from long term relationships that have genuinely delivered value for money and those that have not."

As part of the NOA's activities in helping business organisations create solid and profitable relationships, Adrian has been working with other industry associations in collaboration with the British Standards Institute (BSI) to publish the first-ever standard on Collaborative Business Relationships – BS 11000.

“We believe that the NAO should seek evidence of the benefits arising from genuinely collaborative business relationships. We would hope that this study would identify how many Senior Responsible Owners in government are trained in, and working to, the industry best practices of collaborative business relationships set out for example, in the new British Standard BS11000.“