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Amazon sheds new light on cloud outage

28 Apr 2011 12:00 AM | Anonymous

Amazon has released new details on the extent of the outage which knocked out, or slowed, its cloud computing platforms in recent days.

The company said on its Amazon Web Services Health Dashboard that services are now returned to normal, and that most user systems and data should be fully restored.

While the issue has been resolved, Amazon said that a small fraction its systems, some 0.07 per cent of its volumes stored in its Eastern US region "would not be fully recoverable."

"The vast majority of affected volumes have now been recovered," the company said.

"We're in the process of contacting a limited number of customers who have EBS volumes that have not yet recovered and will continue to work hard on restoring these remaining volumes."

The announcement comes as the company looks to move past a system outage, which had left many of its client web services slowed or inaccessible for a period of several days. Amazon said that the outage of its EC2 and EBS services in northern Virginia was now over.

The company also promised that it would be investigating the issue and releasing a detailed report on the cause of the outage.

Over the course of the outage, the company has taken criticism over its inability to connect with users and warn of possible repercussions from an outage.

Source: http://www.v3.co.uk/v3-uk/news/2046380/amazon-sheds-light-cloud-outage#ixzz1Kny4MbEv

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