As online ordering for Pizza Hut UK increases to over one million orders a week, Yum Brands have recently moved to Virtustream’s data centre to help take the load.

Yum Brands is the world’s largest restaurant company with more than 37,000 restaurants in over 110 countries and

territories and more than one million associates.

The addition of capability to enable online ordering at Pizza Hut made it quickly apparent to Yum Brand executives

that its existing data centre was no longer adequate for the expected uptick in website traffic.

“Our previous data centre was fine for our initial needs, but as we expanded and offered more services to our customers

we outgrew it,” explained Fawad Shah, network and infrastructure manager at Yum Brands. “We were not able to receive

the high operational availability, fast change management turnaround which our business demanded and most importantly

the high level of operational and security compliance that a global brand such as ours would demand and expect from our

hosting partner.

"Other factors that were important were the relationship. We were looking to work with a partner who

understood our business and not have the legacy customer / supplier relationship and the high density power capability

to accommodate our footprint requirements”.

Taking the project to a competitive pitch, Shah had compiled an impressive list of companies including Computacenter,

Global Switch, BT, SCC and Virtustream. He required a partner that would be a good fit for Yum. With the level of

expansion planned, he needed to be reassured that Yum would be treated with priority.

“We also needed a partner that was flexible and easy to work with. If we needed to make a sudden change to our

services, our partner would need to action this within hours rather than days or weeks,” explained Shah.