London borough of Lambeth has announced a 10 year extension of its deal with Capita.

The deal – worth £60m - will see Capita provide a range of services including call centre management and ICT support services.

Lambeth councillor for finance, Paul McGlone, says that the new contract will improve the people of Lambeth’s interaction with the council, and at the same time, save money. “The service model proposed by Capita is flexible and scalable over time, meaning it is 'future proofed' for changes in the way people communicate with us."