Genpact Limited, a global leader in business process and technology management, has announced that it is strengthening its longstanding partnership with Nissan and is assuming the management of Nissan Human Information Service (NHIS), Nissan’s shared services center for human resources (HR) operations based in Yokohama, Japan. NHIS has operated as a subsidiary of Nissan Motor Ltd. since 2000 and currently handles HR functions for 54,000+ Nissan employees worldwide.

This collaborative relationship also includes a seven-year agreement, whereby Genpact will provide payroll, benefits, staffing, training and other key HR services to Nissan, leveraging its deep expertise in enhanced HR processes.

"This transaction makes sense given our strong relationship with Genpact and their proven business process and domain expertise, operational excellence and strong delivery capabilities," said Nissan HR. "Nissan is confident that Genpact will streamline the NHIS operations to best-in-class levels and provide exceptional learning and growth opportunities for NHIS employees. The business outcome will be the delivery of outstanding services to our customers which is of utmost importance."