Global company back-office function provider Aegis is creating 600 jobs in Manchester.
The company’s strategy involves operating call centres onshore in the country they are serving. "Increasingly, UK companies are realising that this delivers the best levels of customer service and many are starting to reverse previous decisions to establish call centres overseas." said Aparup Sengupta, Aegis global chief executive.
Further to this, Aegis will open more customer service centres in Continental Europe over the next two years, creating an estimated 3,000 new jobs.