The European commission has begun legal action against 20 EU member states yet to inform the commission of steps they are taking to tunr new telecoms rules into National Law. The deadline for implementing the rules was 25 May 2011.

The directive was passed to update the rights of businesses and consumers regarding mobile phone services and internet access. A key facet of this is more clarity about services and better data protection online.

Only seven member states – including the UK – have informed the EC that the rules have been implemented in full.