Capita Group has secured £1.1billion worth of contracts in the first half of the year, demonstrating the increasing demand for outsourcing.
The BPO has pumped £194million into 11 small to medium businesses this year, which helped the firm post pre-tax profits of £174m for the six months to 30 June 2011. This was up from £163m for the corresponding period last year - a rise of 7%