International solutions provider, Logicalis, has been awarded a six-year services and managed service contract with high-street retailer, Marks & Spencer, aimed at improving the efficiency and agility of their network infrastructure, as well as supporting the cost-effective deployment of innovative ICT services.
Logicalis' on-site and Managed Service Centre (MSC) teams will provide professional services and 24/7 management of the wired and wireless network infrastructure across M&S's 700 UK stores, Head Office, regional offices, distribution centres and depots.
Richard Presant, head of operations at Marks & Spencer comments: “In Logicalis we have a partner with the ability to align IT to the needs of our business. Our relationship is founded on Logicalis’ continued achievement in maintaining excellent levels of service.”
The six-year agreement includes access to a wider range of Logicalis UK’s services and managed services, particularly focussed on providing strategic consulting to M&S on future technology innovation and project strategy and implementation.
Tom Kelly, managing director of Logicalis UK, adds: “Logicalis will continue to act as an extension to Marks & Spencer's IT team, with a strong cultural fit and understanding of the pressures of operating in the retail industry.