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Motaquote Call Centre Success Results in Offices Closing

18 Aug 2011 12:00 AM | Anonymous

Insurance firm – Motaquote – is closing a number of its offices as work is increasingly carried out through its call centre and online.

The firm is closing its Welsh offices in Aberdare, Cwmbran, Ebbw Vale, Mountain Ash, Neath, Risca and Treorchy because of falling footfall. Less than half of Motaquote’s turnover was from its branch network last year, as the contact centre and online channel increased share of total sales.

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