Eckoh plc, the UK’s leading provider of customer service solutions using speech recognition, today announces a new contract with Orbital Marketing Services Group for the provision of a PCI DSS compliant payment solution to its contact centre division, Orbital Response.

Orbital Response (“Orbital”) is one of the UK’s largest specialist response and fulfilment providers with offices in Ashford, Kent and Rushden in Northamptonshire. Orbital provides outsourced services on behalf of its clients including mail order/home shopping sales, donation processing for charities and membership management schemes; either by telephone, online, email or post.