Engineering and technology corporation Metso and Fujitsu Services Oy have signed an agreement on IT infrastructure services for Metso's sites in Finland.
The contract, which was signed at the end of August, marks a continuation to a long-standing collaboration which dates as far back as the 1990's. The first Patja agreement that incorporated all Metso sites in Finland was sealed in summer 2003.
”We have been happy with the service. In particular, Fujitsu has succeeded in productising its service provision. Although key people have changed along the way the basic concept has proved strong and there has been no disruptions in the service,” says Vice President, Group IT Pauli Nuutinen of Metso.
The Patja service model, known as the 4114 service at Metso, provides end-to-end services for 8,000 workstation users at Metso's 60 sites in Finland.