Salesforce.com, the enterprise cloud computing company, has announced it has acquired Assistly, an instant customer-service help desk built for the cloud.
Assistly lets small companies and emerging businesses set up and deliver social customer-service in minutes, with zero-touch onboarding.
"Salesforce has spent over a decade democratizing enterprise applications in the cloud," said Marc Benioff, chairman and CEO, salesforce.com. "The Assistly acquisition doubles down on that strategy by putting us at the heart of the new trend of customer service help desk applications that have instant sign up and zero-touch onboarding, expanding the potential reach of the Service Cloud to millions of companies around the world."