Vertex, a leading global customer management outsourcing business with clients in the private and public sector has signed contract with Avanta, a specialist employability, enterprise and skills provider, to support the delivery of the UK Government’s Work Programme.

Avanta is managing the Work Programme in the North West, North East and South East delivering services that help the unemployed back into work.

Vertex will support both inbound and outbound customer appointment contacts, including organising ‘back to work interviews’ as part of the wider Work Programme.

Andrew Warren, Managing Director for UK Public Sector, comments: “We are delighted to be helping Avanta contribute to the Government’s Work Programme and importantly to be helping people re-enter the workplace.”

Peter Brooks, Managing Director, Avanta added: “Vertex was selected because it understands the importance of providing ongoing support to job seekers. We are committed to ensuring our customers can benefit from dedicated support as they move into a job with a future. We look forward to working with Vertex.”