Noble Systems Corporation, a global leader in unified contact centre technology solutions, today announced the acquisition of Melbourne-based Open Wave, a Workforce Management (WFM) software and solutions specialist. The transaction includes all assets and intellectual property including Open Wave's award-winning, functionally-rich ShiftTrack WFM solution.

"Acquiring Open Wave's talent and technologies will enable us to offer the most dynamic and responsive WFM product in the global marketplace," said James K. Noble, Jr, President and CEO of Noble Systems. "We welcome Open Wave clients and partners from Australia and around the world and look forward to continued growth and success under the Noble Systems brand."