IBM has announced that Westpac New Zealand has renewed its strategic information technology (IT) outsourcing agreement for a further five years to 2017. Under the new contract, which expands on an agreement first signed in 2000, IBM will deploy new technologies to improve customer service and sustainability, and upgrade existing systems.

IBM has prime responsibility for Westpac's key IT infrastructure services, including mainframes and midrange systems, storage, security, data center raised floor services, data center network services, workplace services, and workplace printing.

"Westpac is pleased to renew what has proved to be a successful and constructive long term relationship. It supports the Bank's strategy of making it easier and faster and providing an experience that delights our customers," said Jim Stabback, General Manager Customer& Technology Services, Westpac.