Serco's innovative approach to facilities management at Forth Valley Royal Hospital in Larbert, Scotland, saw it and its partners, the Forth Valley NHS Board and Forth Health, share the coveted 'FM Excellence in a Major Project' Award. The award was presented on the evening of 10 October at the prestigious 2011 British Institute of Facilities Management (BIFM) awards ceremony.

The award was won in a highly competitive environment against strong opposition from organisations including the Co-Operative and KPMG.